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Coronavirus Precautions, Information, and Product Updates

Coronavirus Preparations
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June 29, 2020

Safety Warnings Related to Hand Sanitizers

While a thorough hand washing with antibacterial soap is always your best defense against COVID-19 and other dangerous bacteria, it's a good idea to keep hand sanitizer available for quick decontamination between hand washing when you may be touching potentially infected surfaces. Keeping hand sanitizer available in your common areas serves as a good reminder for resident and visitors and can help reassure them that you are taking all the necessary precautions to keep your property safe.

We have brought in new hand sanitizer stations (see May 28 update below) as well as liquid and gel sanitizers to help meet the increased demand brought on by COVID-19.  The FDA has recently published a list of several toxic, unsafe products containing methanol.  We have worked with our manufacturers to verify that none of the products we carry are on the list released by the FDA and none contain harmful, toxic substances.

We are happy to share this letter received from our vendor partners, Smart Chemical Solutions and Genesis Custom Chemical Blending regarding their testing and safety protocols.

June 17, 2020

Don't miss this special low price on KN95 Masks.

We have updated our COVID-19 Supplies flyer.  Contact your local Chadwell Supply Representative for details and to place an order. You can also speak to one of our Customer Service team members for assistance at 888-341-2423.

June 8, 2020

Cleaning and Disinfecting 

We are so happy to see your properties opening up again as states ease social distancing and quarantine restrictions.  As you begin to open your pools and return to more normal operations, stay in touch with your local Chadwell Supply representative. We're here to help!


We are excited to introduce In-cide and Nutra-max, our newest weapons against dangerous bacteria. These germicial cleaners are safe for almost any surface and EPA listed for human Coronavirus. Learn more here.

May 28, 2020

New Sanitizer Stations Available - Pre-order Today!

Our New Automatic Touchless Universal Hand Sanitizer Dispenser is now available for pre-order.

  • Holds 1000mL of sanitizing solution (not included)
  • Works with any brand liquid or gel sanitizer
  • Refills easily
  • Automatic, touch-free dispensing with infrared sensor technology
  • Single and double dispensing settings
  • Locking mechanism on dispenser
  • Uses (4) C batteries (#167078, not included)
  • Assembled in the USA
  • Options:

Find more information here.

May 6, 2020

Beginning to Return to (a New) Normal

PPE and Cleaning Supplies

Even as restrictions are loosened, we realize that life after COVID-19 will still require a greater dependence on PPE and a heightened focus on disinfecting the common areas of your property.

We are working hard to find and stock the COVID-19 related items you need as quickly as possible. In addition to masks and signage listed below, we also have access to items such as sanitizer stations and plexiglass shields through our Special Orders Department.  

Stay in touch with your local Chadwell Supply sales representative and let them know what you need. They are in the best position to work on your behalf and to act quickly when these supplies are available.

COVID-19 Supplies

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COVID-19 Signs

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Floor Graphics

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"We Are Open" Signs

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Opening Up Again

As many states begin to relax "stay at home" orders, we are excited to see those of you who have had closed offices or restricted physical access to your properties.

Please let your local sales representative know when your property is going to be open again to a visit.

We are available to help your teams begin to regroup on postponed work orders, determine where you may need to restock, and look for ways we can help your property return to full operations as quickly as possible.

The last few months have been a new set of challenges for all of us. We are so proud to be part of this amazing multifamily industry and we will continue to be here for you whatever challenges we may face in the coming weeks and months.


April 22, 2020

COVID-19 has sent our country and the multifamily industry into unchartered waters. Management and maintenance teams find themselves facing new challenges. Service requests are still coming in but many of the normal maintenance requests or preventive tasks can’t be done if it requires entering an apartment home. However, that doesn’t mean that maintenance has to wait for the all-clear to get to work.

Here are 12 areas that maintenance teams can focus on right now, without putting staff in danger.

Read More

April 10, 2020

Still Here for You

At Chadwell Supply are working hard to find new sources for the items you need. We have limited supplies of Liquid Hand Sanitizer, Masks and Germicidal Cleaners coming into stock. While we will allow backorders on some items, it is best if you work with your local Sales Manager to determine availability.  Operationally, we continue to evaluate and adjust how we work with our customers to best deliver the vital supplies you need to help keep your communities functioning smoothly.

Through this time, our teams are still here for you:

  • Drivers continue to make deliveries with photo confirmation of each order to minimize unnecessary contact.
  • Local Sales Managers are here to help with any needs or issues you may have. They will know when high-demand, PPE and disinfecting supplies are back in stock so stay in touch!
  • Our Branch Operations Staff is hard at work, processing and pulling your orders while they observe responsible distancing and disinfecting measures in each location.
  • Account Management and Support Teams are also still working hard in the background to ensure that Chadwell Supply is here for you.
  • The Customer Service Team is working remotely to comply with local "safer at home" orders while maintaining the legendary level of service you expect. Call 888-341-2423 or use the chat feature below to reach them.

We will respond as needed to the developing Coronavirus situation. Despite the current challenges, there are exciting things happening at Chadwell Supply. Return to ChadwellSupply.com/coronavirus for additional information and updates as they become available.

We are in this together. We are multifamily.

March 20, 2020

A Letter from Chadwell Supply


Dear valued Customers and Friends,


In these uncertain times, our priority is the safety of our employees, customers, and your residents. Our teams are all-hands-on-deck working to keep your communities stocked and to assist you in conducting, if not business as usual, at least business as efficiently as possible.


We will continue to keep you up to date as we closely monitor information provided by State and Federal officials during this challenging time. As long as official guidelines allow, we will continue to operate and to conduct deliveries while taking extra precautionary measures to keep our employees and customers safe.  


Delivery drivers are doing a fantastic job and have been very flexible as we have worked with many of our customers to alter our processes to accommodate changes being made on-site with many of your communities. When your delivery arrives, instead of requiring a signature, our driver will take a picture to confirm the delivery receipt for our records. 


Your local sales associates, as well as our Customer Service team, are still here to serve and assist you in keeping your communities running as smoothly as possible. If you need assistance, do not hesitate to reach out to your sales rep or email us at customerservice@chadwellsupply.com. You can also use the chat feature below or call 888-341-2423.

God Bless you and your families! Stay safe, we are all in this together.

March 17, 2020

A Message Regarding Coronavirus (COVID-19)

Chadwell Supply is closely monitoring and complying with all state and local regulations and mandates in response to the coronavirus. Our highest priority continues to be the health and well-being of our customers and their residents, as well as our own employees.

As of today, Chadwell University classes are canceled until April 10, 2020. We will continue to assess the situation and make the necessary changes to the schedule in the coming weeks.

We are working with our customers and management companies to ensure a safe delivery process and will continue to adjust our process as necessary to facilitate efficient operations while maximizing the safety and comfort of our customers and our drivers.

Our Executive Leadership has released this letter detailing some of the steps we are currently taking to respond to these challenges. Be sure to speak with your local sales manager or National Account Manager if we can be of further assistance. You can also contact us here.


Download Letter

March 16, 2020 (Updated March 19, 2020)

Announcing Chadwell Supply's "Safer Delivery" Initiative

When your Chadwell Supply driver arrives to deliver your order, they can now confirm and record delivery simply with a photo. A quick smile for the camera (just for our records) is all that is needed, no passing of devices or papers as we all work together to minimize opportunities for contamination.
If your company is implementing policies at this time that would require additional steps to be taken or a different approach by our drivers, please coordinate with your local sales associate.
Several management companies have reached out to use with altered policies for their communities during this challenging time. We are happy to work with our customers as they do all they can to keep their staff and residents safe. 
We are committed to keeping you, our customers, and our drivers as safe as possible as we all work together to face the current health dangers.

March, 2020   Cleaning Chemicals

Precautions and Product Availability


At Chadwell Supply, we share your concerns and challenges as we work to minimize the risk to your residents and employees from COVID-19 and other flu-like viruses. Like all suppliers and retailers, we have extremely low stock, or we are completely out of, many of the items that could be used to mitigate this virus. We are working to restock cleaners, masks, hand sanitizer, and related items but we cannot know for sure when they will be back in stock.

Cleaning Products Effective for Coronavirus and other Viruses

The EPA has released a list of products approved for use to combat the particular COVID-19 and other viruses. It can be found here: EPA list. The products listed have been tested by the EPA and certified for use in killing such viruses. From the EPA's list, we currently do have a limited supply of Clorox Cleanup with Bleach (#352139). 

Generally speaking, bleach, peroxide-based cleaners, and even simple detergents can combat many of the germs which cause most flu viruses and can be used for cleaning surfaces in public areas of your communities, even if they are untested for COVID-19. Many of these items are also available in limited supply:

  • Clorox Cleanup with Bleach (#352139
  • Liquid Bleach (#352086)
  • Lysol Mold & Mildew Remover with Bleach (#352081)
  • MoldStat Step 2 Mold & Mildew Disinfectant (#352195)
  • Lysol Disinfectant Foam Cleaner (#352013)
  • Lysol Disinfectant Spray (#352068)
  • Earth Friendly Peroxide Orange Cleaner (#352208)

Recommendations from the CDC

Ultimately, following basic cleaning and hand-washing procedures and taking precautions, will help to limit the spread and severity of coronavirus, other types of flu and communicable diseases. Here are a few basic prevention tips from the CDC:

  • Wash hands often with soap and water for a minimum of 20 seconds. If soap and water are unavailable, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue away.
  • Frequently clean and disinfect touched objects and surfaces.

Visit the CDC’s Coronavirus Information Page at CDC.gov/coronavirus for more information.

Other Resources for Multifamily

The National Apartment Association has also compiled Guidance for Dealing with the Coronavirus

Likewise, the National Multifamily Housing Council has made information available at NMHC.org.

We will post updates here as we are able to restock masks, hand sanitizer, and cleaning supplies in the coming months.